Automatic Call Distribution
Automatic call distribution, based on CRM fields, to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.
Human Voice Detection
Advanced AI algorithms detect the difference between a real person and a recording; automatically connecting you with a live person so you can have more meaningful conversations.
International Phone Numbers
Get local, mobile, and toll-free phone numbers in 65+ countries around the world, including Australia, France, Israel, the Philippines, South Africa, and the UK.
Compliant Caller
With Kixie's regulatory DNC (Do Not Call) compliance feature and proprietary algorithm, it's easy to stay compliant with DNC regulations without bogging your agents down with unnecessary manual list-checking.
Caller ID Reputation
Kixie's phone number reputation management tools prevent your phone numbers from showing up as "Spam Risk" or "Scam Likely" on the phones of your prospective and existing customers.
Toll-Free Numbers
Affordable toll-free numbers in 40+ countries make it free and easy for customers to call you, no matter where your company operates from.
Find-me / Follow-me
Create custom paths for incoming calls to route through multiple devices, so you can answer calls from wherever you are.
Call Conferencing
Get a dedicated conference line that anyone can dial into any time you're on the line. Or, simply merge as many calls as you like to create an impromptu conference call.