Scheduled auto-calls are a type of automated call that is initiated at a predetermined time. The calls are made using an intelligent auto dialer, which is a software system that automatically dials phone numbers when an agent is available to place the call. With Kixie, an available agent will receive a notification when a scheduled auto-call is ready to be placed. The agent has the ability to accept or reject the outgoing call.
Fool-proof Phone Follow-up Scheduled Calls
Never miss a follow-up with Kixie’s scheduled auto-calls. Automate calls based on CRM events, calendar reminders, or other triggers. Ensure timely outreach and boost productivity with customizable workflows that automatically schedule calls, keeping your sales pipeline active and efficient.
Power Dialer Session
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Kixie's AI Human Voice Detection uses advanced AI algorithms to detect the difference between a real person and a recording; automatically connecting you with a live person so you can have more meaningful conversations.
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Ditch the boring admin tasks and spend more time closing deals. All of your calls, texts, outcomes and recordings are logged in your CRM automatically, eliminating the guesswork and meticulous note taking from your sales process.
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Three powerhouse features rolled into one. AI-powered local presence, spam detection, and progressive caller ID increase pickup rates by up to 500%. Say hello to more connections.
Local Presence DialingClean Caller ID Reputation
Kixie's phone number reputation management tools prevent your phone numbers from showing up as "Spam Risk" or "Scam Likely" on the phones of your prospective and existing customers.
Caller ID ReputationEnsure Compliance
Automatically ensure all of your calls comply with the Federal Trade Commission's (FTC) Do Not Call List and any internal DNC lists specific to your company or team.
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Take a Test DriveFrequently asked questions
Got a question? We've got answers. If you don't find your answer below, you can contact us.
If there are no available agents to place a scheduled auto-call, the call will not be made. The scheduled auto-call notification will remain in the contact owner’s didialerntil they are ready to make the call.
It’s simple to set up a scheduled auto-call using sasales dialeroftware like Kixie. The steps depend on which CRM is connected to the Kixie dialer. Please refer to our support documentation for in-depth setup instructions
Yes, with Kixie, you can customize the script or message that will be used during the scheduled auto-call. This can be done through your CRM integration or directly within Kixie’s platform. Customizing your message helps ensure that your outreach is aligned with your brand’s tone and objectives.
Absolutely. Kixie allows you to schedule auto-calls taking into account different time zones. When setting up your auto-call, you can specify the target’s time zone, ensuring that your calls are made at the most appropriate time for your prospects or customers.
Kixie provides detailed analytics and reporting tools that allow you to track the performance of your scheduled auto-calls. You can monitor metrics such as call completion rates, duration, agent response times, and more. This data is valuable for optimizing your outreach strategies.
Yes, Kixie’s scheduled auto-calls can be integrated with other marketing automation tools through platforms like Zapier, or directly within your CRM if it supports these functionalities. This allows you to create seamless workflows that combine calling with email campaigns, SMS follow-ups, and other automated outreach methods.
If an agent misses or rejects a scheduled auto-call, the call can either be rescheduled or routed to another available agent, depending on your configuration settings. You can also set up automated notifications to alert managers or other team members if calls are not being completed as planned.
Kixie offers flexible options depending on your plan. Generally, there is no strict limit on the number of auto-calls you can schedule, but it’s recommended to consult your plan details or contact Kixie support for specific limitations related to your subscription.
Yes, Kixie supports the setup of recurring auto-calls. This is particularly useful for follow-up calls or regular check-ins. You can configure the frequency and timing of these calls according to your needs, ensuring consistent communication with your clients.