New Feature: Skip IVRs and Voicemails with AI Human Voice Detection
Anne OtherOwner at Some CompanyApril 2022About this contactContactsActionsForm SubmissionLifecycle ChangePage ViewCALL INFOEDITSCHEDULEOUTCOMEVOICEMAILSEND SMSCALL INFOEDITSCHEDULEOutcome:Subject:Note:OUTCOMEVOICEMAILSEND SMSCANCELSUBMITWon Deal123456789*0#DemoWon DealLeft messageLeft voicemailOutcome CollectedCallDeal Activity - This deal has been won

New lead creation

No New Lead Left Behind

Save time and energy by automating new lead creation. Any time you make or receive a call from a number that isn’t already in your CRM, Kixie automatically creates a new CRM contact for the number, with a contact name or company scraped from web databases.

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Sync all inbound calls

Inbound leads are some of the most lucrative. Ensure every new call into your business is recorded in your CRM, so you can follow-up and close the deal. Let your phone system create a new contact record automatically, so you can focus on crushing quota.

Smoother call tracking

Pair new lead creation with a number of automated tasks, like follow-up SMS messages, call logging, activities, and more when you integrate Kixie with your CRM. All leading CRMs including HubSpot (Certified Gold Agency Partner), Pipedrive, Salesforce and Zoho are supported.

Leverage call recordings

All calls from new numbers are also recorded and saved in the cloud by default, so you can easily access recordings anytime. Choose to toggle call recordings off for certain agents within the dashboard for added flexibility.

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Discover how Kixie can save you time and help you connect with more leads.

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Capture all new incoming callers, automatically.

Keep your CRM up-to-date with all incoming calls and leads, even from new numbers. Kixie bi-directionally integrates with all major CRMs including HubSpot, Salesforce, Pipedrive, and Zoho.

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Kixie automatically fills the contact’s record with data scraped from web databases and caller ID. You can also update the contact’s new CRM record in real time while on the call.

All Features

Make sure no incoming leads slip through the cracks. New contact records are also automatically created when a new lead calls into an IVR, ring group, or call queue.

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A Must-Have Tool for Pipedrive Sales teams


This app has been absolutely instrumental in keeping deals information cohesive & organized. It will refresh your knowledge of a deal quicker, upload call recordings and notes from dispositions. The click to call feature is pretty good, too! Being able to keep up with our leads is huge.

Vincent T. | CEO/ Digital Marketing Director

CRM Integration

Calling & texting integrated with any toolset.

Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.

Frequently asked questions

Got a question? We’ve got answers. If you have some other questions, contact us here.

Whenever your business places or receives a call from a new number, Kixie will automatically create a new contact record in your connected CRM. This automatic functionality can be toggled on or off by the agent in the dialer settings.

Kixie scrapes contact and company data from web databases to add information to the new contact created in your CRM to the best of its ability.

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