Business snapshot
Team Performance at a Glance
Answer the question “What is my team doing right, and what can they improve on?” with greater ease and accuracy. See a high level overview of call data and agent rankings, including inbound and outbound call volume, connections, talk time, and missed calls — all in one place.
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See exactly how your sales team is performing.
Inform your sales strategy, training, and coaching with better data. Open your Kixie dashboard to be greeted by the most relevant call and agent metrics, sorted by team or for your entire org.
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Give attention to those who need it, and reward those who’ve earned it. View the 5 highest and lowest performers on your sales team based on key calling metrics, updated in real time.
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Dig deeper for a closer look. View detailed information on agent performance, call and SMS history, time saved by automation, hold time, and more with in-depth analytics and reporting.
All FeaturesI highly recommend using Kixie! Great software!
We are increasing sales velocity by listening to calls and giving feedback and coaching to our sales team. My team can also go back and listen to their own calls. We share calls amongst each other as well and ask for feedback. It has made us closer as a team, being able to share our strengths and weaknesses. The benefits we’ve realized are the gaps in our sales process and how we can improve to drive revenue into the business.
Gina B. | Sales Development Manager
CRM Integration
Calling & texting integrated with any toolset.
Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.
