This abandoned cart follow-up automation is designed for e-commerce companies. With Zapier and Kixie, you can now trigger an auto-call or auto-text message to your customer anytime after they abandon their cart in Shopify.
New Abandoned Cart
Set up the trigger by selecting “Abandoned Cart Age” and inputting the number of hours to wait before triggering the Zap.
Send a Text
Select “Send a Text Message” as the event in Kixie, and choose the customer’s phone number from Shopify as the “Target Phone Number”.
Respond with Kixie
Once the text message is triggered, the assigned owner or team of agents will receive a notification in the Kixie dialer when there is a response.
