Inbound Calls

After years of making outbound calls and working in customer service, I’ve learned one thing: recording phone calls can be

Incoming phone leads are precious cargo, and you want to make sure they get distributed evenly amongst your sales reps, so

Downloading Kixie is incredibly easy, as it’s just a Chrome extension. The video below will guide you through a full walkthrough

Missed Call Alert Automation with Kixie and Zapier At Kixie, we take advantage of our seamless CRM integration as well

How to Setup and Manage Your Kixie Phone System (virtual receptionist, ring groups, user callflows) In this quick video, we

First, Kixie Syncs at the Lead/Contact Level: Kixie automatically syncs the call or SMS activity to the lead or contact that is associated

When tracking important metrics in sales calls, Average Call Duration (ACD) should be at the top of your list. Optimizing