Customer Support Software for Happier Clients
Provide the highest quality customer experience by leveraging an all-in-one phone system with features made for customer support teams.
Try Kixie FreeTRUSTED BY 5000+ REVENUE TEAMS WORLDWIDE
Better conversations
Help your reps reach their full potential. Be proactive and monitor calls and coach reps in real-time, and follow up post-call with call recordings. Integrate with leading conversation analytics tools for deeper insights, and flag words or phrases for quality assurance and compliance.
Smoother support
Make life easier on your team and your customers when you streamline your services with Kixie. Integrate with your helpdesk software for automatic ticket creation, and sync with your CRM for customer data displayed directly in your dialer. Easily customizable inbound call flows and interactive menus connect customers with the right rep quickly.
Meticulous records
Resolve disputes easily – or avoid them entirely – with automatic call recording. Every call, recording, and outcome is logged automatically in your CRM, making it easy to retrieve any call to find out who said what. Location-based recording rules maintain FCC and TCPA compliance. Lifetime cloud storage for all recordings ensures nothing is lost.
Get started in 2 minutes, no credit card required
take a test driveCRM Integration
Calling & texting integrated with any toolset.
Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.
Inbound call queues
Keep customers happy with estimated wait times and automated call backs.
Learn MoreOne of the best companies we have partnered with!
Kixie is very user-friendly and is a key component to our Customer Service team running efficiently. Kixie is extremely beneficial for us due to its integration with our current CRM (Salesforce). […] Not only is Kixie effective in our business operations but it is also priced very reasonably. Highly recommend this software for your needs!
Jen W. | VP of Operations