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How to Improve HubSpot Calling Limits with Kixie Integration

Having meaningful conversations with prospects by phone is essential for building relationships and closing deals. While HubSpot offers helpful built-in calling capabilities, businesses with high outbound call volumes quickly run into limits. If you’re bumping against HubSpot’s calling restrictions, integrating Kixie with HubSpot provides a powerful solution to dramatically enhance your calling capabilities.

What Are HubSpot’s Native Calling Limits?

HubSpot includes basic calling features through its Sales Hub, allowing your sales team to reach out directly from your CRM. These calls automatically log within HubSpot, keeping communication streamlined. However, the limits on outbound calling minutes can quickly become a bottleneck for active sales teams:

HubSpot Plan Monthly Outbound Minutes Limitations
Starter Plan 500 minutes Just 16 minutes per day
Professional Plan 2,000 minutes Only 66 minutes per day
Enterprise Plan 3,000 minutes Limited to 100 minutes per day

Important: Inbound calls don’t count toward your minute allocation, but outbound calls—even short ones—are rounded up to the nearest minute. Teams sharing a HubSpot account can easily exhaust these pooled minutes, making frequent call-heavy outreach expensive or restrictive.

Why HubSpot’s Calling Restrictions Might Be Holding You Back

Many businesses start hitting roadblocks with HubSpot’s built-in calling when scaling outreach or targeting international markets. You might face:

  • Regularly running out of calling minutes before month-end
  • Limited availability of international or toll-free numbers
  • Challenges connecting with leads due to limited local presence dialing
  • Unexpected costs from constantly buying extra minute bundles

These limitations not only increase your costs but slow your sales momentum. If these challenges sound familiar, it’s time to consider an integration that enhances your calling capabilities.

HubSpot calling limits holding you back

How Kixie Integration Boosts Your HubSpot Calling Limits

HubSpot Native Calling
  • Limited monthly minutes (500-3,000)
  • Calls rounded up to nearest minute
  • Limited international numbers
  • One-at-a-time manual dialing
  • No local presence dialing
  • Additional minutes are costly
With Kixie Integration
  • Unlimited calling (US & Canada)
  • Flat monthly rate pricing
  • Numbers in 65+ countries
  • Power dialer for batch calling
  • Local presence dialing capability
  • Predictable monthly costs

Integrating Kixie with HubSpot overcomes calling restrictions by shifting calls onto Kixie’s VoIP network. Instead of worrying about running out of HubSpot minutes, your team gains access to unlimited calling plans for the U.S. and Canada at a flat monthly rate. For international calling, Kixie offers numbers in more than 65 countries—far surpassing HubSpot’s standard offerings.

This means your sales reps can focus entirely on conversations—not on tracking minutes or worrying about call charges.

Increase Call Volume and Efficiency with Kixie’s Power Dialer

HubSpot’s default setup only supports dialing contacts one at a time, which is slow for high-volume outreach. With Kixie’s Power Dialer, your reps can dial up to ten contacts simultaneously. The dialer instantly connects your rep to the first person who answers, while unanswered calls remain in queue for another attempt.

2x Increase in Daily Calls

Imagine your team currently making around 50 calls per day individually. With Kixie’s parallel dialing, the same rep can easily reach 100 or even more leads daily, greatly increasing productivity and connection opportunities.

Boost Answer Rates with Local Presence Dialing

People often hesitate to answer calls from unfamiliar or distant area codes. Kixie addresses this with local presence dialing (Connection Boost), automatically matching the outbound call number to the prospect’s local area code. This strategy significantly boosts call answer rates, enhancing the effectiveness of your outreach.

Real-World Example: If your sales team frequently calls prospects in Atlanta, Kixie automatically displays an Atlanta-based phone number, making prospects more comfortable answering your calls.

Boost answer rates with local presence dialing

Automate Calling Workflows Directly Within HubSpot

Gone are the days of manually managing follow-up sequences. Kixie natively integrates with HubSpot Workflows, letting you automate calls and texts based on HubSpot triggers:

  • Automatically call leads immediately after they submit a form
  • Schedule follow-up SMS or calls based on specific interactions (like document views or deal stage changes)
  • Automatically assign leads to the appropriate sales rep based on specific criteria

Automation reduces human error, ensures timely follow-ups, and helps your team consistently capitalize on new lead opportunities.

Automate calling workflows in HubSpot

Keep Accurate Records with Automatic Call Logging in HubSpot

Maintaining up-to-date communication logs is essential for any sales team. Every call or SMS sent via Kixie is automatically recorded in your HubSpot activity log, including call outcomes, detailed notes, and call recordings. This centralized data allows any rep to quickly pick up conversations without missing context, improving overall customer experience and continuity.

Automatic Call Recording

Every conversation is recorded and stored for training and reference purposes.

Detailed Call Notes

Reps can add notes during or after calls that sync directly to HubSpot.

Activity Timeline

All interactions appear in HubSpot’s activity timeline for a complete communication history.

Use Call Outcomes to Trigger HubSpot Automation

Kixie’s integration lets you use specific call outcomes (dispositions) as powerful automation triggers within HubSpot. Here are practical examples:

Call Disposition Automated Action Business Benefit
Demo Scheduled Advance deal stage, send calendar invite Streamlined pipeline management
Interested, Call Back Schedule follow-up, send email Consistent follow-up process
Create Ticket Generate support ticket, notify team Faster issue resolution
Not Interested Update contact status, add to nurture campaign Better lead management

Improve Lead Management Efficiency with Kixie Power Lists

Kixie’s Power Lists help your team organize and prioritize calls effectively. You can customize dialing rules, set daily call limits per contact, and prioritize leads based on their importance. Power Lists keep your sales team organized, ensuring high-value leads receive attention first and frequent follow-ups aren’t overlooked.

Power Lists Key Features:

  • Customizable dialing rules and sequences
  • Intelligent lead prioritization
  • Contact attempt limits and scheduling
  • Seamless HubSpot list synchronization

Collaborate Effectively with Kixie Teams

The Kixie Teams feature helps your sales reps collaborate on leads, manage shared inboxes, and distribute inbound calls effectively through ring groups. Shared SMS inboxes let multiple agents respond promptly, providing quicker customer service and coordinated follow-ups.

Collaborate effectively with Kixie Teams

Gain Insightful Metrics to Improve Call Performance

Understanding your sales team’s performance is crucial for growth. Kixie provides detailed dashboards highlighting agent performance metrics, call outcomes, response times, and more. Sync this data with HubSpot for deeper insights, allowing you to coach reps effectively and continually optimize your calling strategy.

Call Volume Metrics

Track total calls, average call duration, and peak calling times to optimize scheduling.

Connection Rates

Measure answer rates and identify the most effective calling windows for your target audience.

Conversion Analytics

See which call strategies and scripts lead to the highest conversion rates.

Rep Performance

Compare individual performance metrics to identify coaching opportunities and best practices.

Getting Started: Supercharge Your HubSpot Calling Today

HubSpot’s built-in calling features are useful but can quickly become restrictive for growing or call-intensive businesses. By integrating Kixie with HubSpot, you’ll enjoy unlimited domestic calling, enhanced international coverage, efficient dialing capabilities, and powerful automation tools that seamlessly fit into your current workflows.

Ready to Break Free from HubSpot’s Calling Limits?

Explore how Kixie can transform your outreach and help your sales team connect with more prospects, close more deals, and drive revenue growth.

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