New Feature: Skip IVRs and Voicemails with AI Human Voice Detection
Skip to content

SP82 Release Notes – March 27, 2025

Kixie Release Notes – SP82
Planned Release Date: March 27, 2025

In this release, we focused on optimizing our core communication features and bolstering system stability. We’ve refined call handling and interface performance, streamlined data processes, and enhanced CRM integrations to deliver a more reliable and efficient experience. These updates not only ensure smoother operations but also empower you with the tools you need to stay ahead in a competitive market.

Major Enhancements

  • Improved Call Handling in PowerList
    Calls now progress without getting stuck in dialing status, ensuring a smoother and more reliable calling experience.
  • Refined PowerCall Interface
    The PowerCall UI has been updated to automatically collapse call details during navigation, resulting in a cleaner, more intuitive experience.
  • Enhanced List Import
    Duplicate numbers are now flagged during list imports, helping maintain accurate and error-free data.
  • Contact Upload Confirmation
    A new confirmation step in the contact upload process ensures that your contacts are properly received and processed for your campaigns.
  • Optimized Dialpad Experience
    Keyboard numpad support and an improved dialpad interface make entering phone numbers faster and more user-friendly.
  • Streamlined Product Management Access
    Adjustments have been made to the Manage Products section so that the appropriate users have access, reducing update delays.
  • Enhanced Audio Quality in the Chrome Extension
    Noise reduction improvements now deliver clearer audio during your calls.

Telephony Updates

  • Reliable Phone Number Synchronization
    Improved syncing of phone numbers linked to active campaigns ensures data consistency across your account.
  • Stable SMS Messaging
    Resolved issues in SMS threads mean no more crashes or errors, even with longer text messages.
  • Smoother Dialing Process
    The dialing process has been fine-tuned, eliminating the need for repeated actions to start calls.

CRM & Integration Enhancements

  • HubSpot Integration Update
    The integration with HubSpot has been refined for improved compatibility, ensuring reliable data synchronization.
  • Zoho Connection Fix
    Connection issues with Zoho have been resolved, providing a more consistent CRM experience.
  • HubSpot Sync Reliability
    A previously encountered sync error with HubSpot has been addressed, enhancing overall integration performance.

UI & Dashboard Improvements

  • Enhanced Number Management
    The agent dashboard now offers smoother management of numbers, making deletions and updates more straightforward.
  • Consistent Dark Mode Experience
    Visual elements in dark mode—such as the reCaptcha section—have been adjusted for uniformity across the platform.
  • Persistent Ring Group Settings
    Ring group configurations now save reliably, ensuring that your settings remain consistent.
  • Improved Voicemail Dashboard
    Voicemails added via the dashboard now appear promptly, giving you better visibility and control.
  • Revamped CRM Mapping Tool
    The UI/UX for viewing mapped data in PowerList and its setup has been overhauled for more efficient data management.

Performance, Stability & Logging

  • Optimized Network Performance
    Enhancements to our GraphQL event handling significantly reduce network errors, leading to a more stable experience.
  • Reduced Database Load
    Improvements during the contacts import process have minimized CPU load, contributing to overall system performance.
  • Enhanced Error Monitoring
    Upgraded logging mechanisms provide faster detection and resolution of issues, ensuring a smoother operation.

Other Improvements

Improved Voicemail Email Delivery
The “Send Voicemail to Multiple Emails” feature has been refined so that voicemails are successfully delivered to all intended recipients.

Kixie Release Notes – SP82
Planned Release Date: March 27, 2025

In this release, we focused on optimizing our core communication features and bolstering system stability. We’ve refined call handling and interface performance, streamlined data processes, and enhanced CRM integrations to deliver a more reliable and efficient experience. These updates not only ensure smoother operations but also empower you with the tools you need to stay ahead in a competitive market.

Major Enhancements

  • Improved Call Handling in PowerList
    Calls now progress without getting stuck in dialing status, ensuring a smoother and more reliable calling experience.
  • Refined PowerCall Interface
    The PowerCall UI has been updated to automatically collapse call details during navigation, resulting in a cleaner, more intuitive experience.
  • Enhanced List Import
    Duplicate numbers are now flagged during list imports, helping maintain accurate and error-free data.
  • Contact Upload Confirmation
    A new confirmation step in the contact upload process ensures that your contacts are properly received and processed for your campaigns.
  • Optimized Dialpad Experience
    Keyboard numpad support and an improved dialpad interface make entering phone numbers faster and more user-friendly.
  • Streamlined Product Management Access
    Adjustments have been made to the Manage Products section so that the appropriate users have access, reducing update delays.
  • Enhanced Audio Quality in the Chrome Extension
    Noise reduction improvements now deliver clearer audio during your calls.

Telephony Updates

  • Reliable Phone Number Synchronization
    Improved syncing of phone numbers linked to active campaigns ensures data consistency across your account.
  • Stable SMS Messaging
    Resolved issues in SMS threads mean no more crashes or errors, even with longer text messages.
  • Smoother Dialing Process
    The dialing process has been fine-tuned, eliminating the need for repeated actions to start calls.

CRM & Integration Enhancements

  • HubSpot Integration Update
    The integration with HubSpot has been refined for improved compatibility, ensuring reliable data synchronization.
  • Zoho Connection Fix
    Connection issues with Zoho have been resolved, providing a more consistent CRM experience.
  • HubSpot Sync Reliability
    A previously encountered sync error with HubSpot has been addressed, enhancing overall integration performance.

UI & Dashboard Improvements

  • Enhanced Number Management
    The agent dashboard now offers smoother management of numbers, making deletions and updates more straightforward.
  • Consistent Dark Mode Experience
    Visual elements in dark mode—such as the reCaptcha section—have been adjusted for uniformity across the platform.
  • Persistent Ring Group Settings
    Ring group configurations now save reliably, ensuring that your settings remain consistent.
  • Improved Voicemail Dashboard
    Voicemails added via the dashboard now appear promptly, giving you better visibility and control.
  • Revamped CRM Mapping Tool
    The UI/UX for viewing mapped data in PowerList and its setup has been overhauled for more efficient data management.

Performance, Stability & Logging

  • Optimized Network Performance
    Enhancements to our GraphQL event handling significantly reduce network errors, leading to a more stable experience.
  • Reduced Database Load
    Improvements during the contacts import process have minimized CPU load, contributing to overall system performance.
  • Enhanced Error Monitoring
    Upgraded logging mechanisms provide faster detection and resolution of issues, ensuring a smoother operation.

Other Improvements

Improved Voicemail Email Delivery
The “Send Voicemail to Multiple Emails” feature has been refined so that voicemails are successfully delivered to all intended recipients.