New Feature: Skip IVRs and Voicemails with AI Human Voice Detection

Kixie Release Notes for SP82.1

Planned Release Date: April 17, 2025

We’re excited to announce several key updates and bug fixes aimed at improving your experience with Kixie. This update enhances webhook capabilities, Powerlist reliability, SMS consistency, scheduling accuracy, and CRM integrations. Below is a summary of the improvements included in this release:

Webhook Configuration for PowerDialer

Admins can now configure webhooks directly from the Kixie dashboard for PowerDial sessions. You can trigger webhooks at session start, end, pause, and resume, providing greater flexibility and control.

Enhanced Powerlist Reliability

We’ve addressed multiple issues related to Powerlist number deferrals and retry logic, along with enhancements to AI Powerlist session initialization, data syncing, and timeout recovery.

Improved Scheduling for Hawaiian Area Codes

Fixed scheduling inaccuracies for Hawaiian (808) area code numbers by properly applying UTC-10 time. Your calls will now be accurately scheduled without affecting other regions.

More Reliable SMS Visibility

Fixed an issue causing SMS threads to only update after refreshing, particularly impacting customers with large SMS volumes. Your SMS conversations will now update in real-time.

Improved HubSpot Integration

Resolved issues that were causing errors when logging calls to HubSpot. Additionally, we’ve fixed our nightly synchronization job to ensure more reliable data syncing.

System Stability and Performance

We’ve addressed critical issues including server performance spikes and database-related deadlocks, significantly improving overall system stability and responsiveness.

Security Updates

Implemented security improvements, including the rotation of API keys, enhancing the security and integrity of our platform.

We greatly appreciate your continued patience and support. Please reach out to our support team if you have any questions or encounter further issues.

Thank you for your continued trust in Kixie!

Planned Release Date: April 17, 2025

We’re excited to announce several key updates and bug fixes aimed at improving your experience with Kixie. This update enhances webhook capabilities, Powerlist reliability, SMS consistency, scheduling accuracy, and CRM integrations. Below is a summary of the improvements included in this release:

Webhook Configuration for PowerDialer

Admins can now configure webhooks directly from the Kixie dashboard for PowerDial sessions. You can trigger webhooks at session start, end, pause, and resume, providing greater flexibility and control.

Enhanced Powerlist Reliability

We’ve addressed multiple issues related to Powerlist number deferrals and retry logic, along with enhancements to AI Powerlist session initialization, data syncing, and timeout recovery.

Improved Scheduling for Hawaiian Area Codes

Fixed scheduling inaccuracies for Hawaiian (808) area code numbers by properly applying UTC-10 time. Your calls will now be accurately scheduled without affecting other regions.

More Reliable SMS Visibility

Fixed an issue causing SMS threads to only update after refreshing, particularly impacting customers with large SMS volumes. Your SMS conversations will now update in real-time.

Improved HubSpot Integration

Resolved issues that were causing errors when logging calls to HubSpot. Additionally, we’ve fixed our nightly synchronization job to ensure more reliable data syncing.

System Stability and Performance

We’ve addressed critical issues including server performance spikes and database-related deadlocks, significantly improving overall system stability and responsiveness.

Security Updates

Implemented security improvements, including the rotation of API keys, enhancing the security and integrity of our platform.

We greatly appreciate your continued patience and support. Please reach out to our support team if you have any questions or encounter further issues.

Thank you for your continued trust in Kixie!