Auto-SMS from call outcomes

Automated Post-Call Text Messages

Don’t let post-call follow-up slow you down. Send automated follow up text messages simply by dispositioning a call in your Kixie dialer – so you can close the deal that much easier.

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Set up custom call disposition options in the Kixie dashboard, and simply choose one from the dropdown menu when you finish a call. Then, use dispositions as a filter to build an auto-SMS campaign.

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Send a followup text message to let a prospect know you left them a voicemail, enjoyed speaking with them, or to provide more information. Send the right text message every time based on call outcomes and customizable SMS templates.

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Choose to automate a followup text message within an hour, minutes, or immediately after a call is completed – when they’re more likely to purchase from you. Go from cold lead to closed deal seamlessly.

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Kixie is the best dialing tool I’ve ever used.

I am able to get through my day’s tasks in a fraction of the time and with 1/10 the open tabs with Kixie. I make 100% of my calls each day/week using the Chrome extension and Power Caller. Adding SMS to the calling functionality makes cold prospecting, note taking, timely follow-ups and even meeting reminders split second tasks.

Josh S.

CRM Integration

Calling & texting integrated with any toolset.

Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.

HubSpot

Salesforce

Zoho

Gong

Pipedrive

ActiveCampaign

Slack

Zapier

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Frequently asked questions

Got a question? We’ve got answers. If you have some other questions, contact us here.

Can I personalize automated SMS messages?

Yes, it is possible to personalize automated SMS messages with the use of merge fields such as first name, last name, and company name. These dynamic merge fields pull information from the CRM that is connected to the Kixie dialer, so it’s important to keep contact records up-to-date in your CRM.

Do my prospects need to opt-in to receive SMS messages?

Yes, in order to comply with TCPA regulations, your prospects must opt-in to receiving SMS messages from your business. It’s also a good practice to speak with your prospects via phone or email first before sending them an SMS message, to confirm that text messaging is a channel they would like to use for communication with your business.

How does A2P 10DLC impact my business SMS?

In order to meet 10DLC compliance, commercial telephone service providers must offer 10-digit local calling services that comply with the 10DLC requirements. If you already have a phone number that you use for calling and texting purposes, your business can register that number to become 10DLC compliant. If you plan on sending SMS messages to US numbers from US numbers, 10DLC is an industry-standard requirement. At Kixie, we handle the registration of all new phone numbers to be 10DLC compliant and can also assist you in registering your existing phone numbers.

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