New Feature: Skip IVRs and Voicemails with AI Human Voice Detection

Overview

 

Start Call Webhook

The Start Call Webhook is triggered every time a call starts. This will return all of the information from the phone call.
  
					{
  "data": {
    "callDetails": {
      "callid": "02d885e1-565d-4f89-81ce-c0egj332c580",
      "businessid": xxxxx,
      "calldate": "2024-03-28T20:39:23.000Z",
      "fromnumber": "+14244553933",
      "tonumber": "+12223334444",
      "duration": 20,
      "amount": 0.0018,
      "externalid": "02d885e1-565d-4f89-81ce-c0egj332c580",
      "calltype": "outgoing",
      "callstatus": "answered",
      "recordingurl": "https://calls.kixie.com/02d885e1-565d-4f89-81ce-c0egj332c580.mp3",
      "recordingsid": "",
      "tonumber164": "+12223334444",
      "fromnumber164": "+14244553933",
      "disposition": "not disposed",
      "fname": "Test",
      "lname": "Duffy",
      "calleridName": "Test Duffy",
      "email": "test@kixie.com",
      "destinationName": "",
      "cadenceactionprocessid": "",
      "powerlistid": "",
      "HScalltype": "",
      "powerlistsessionid": "",
      "extensionDial": 0,
      "toExt": "",
      "fromExt": "",
      "answerDate": "2024-03-28T20:39:38.000Z",
      "callEndDate": "2024-03-28T20:39:43.000Z",
      "transcriptionXd": "",
      "transcriptionStatus": "",
      "transcriptionS3Key": "",
      "externalcrmid": "",
      "crmlink": "https://app.hubspot.com/contacts/20564323/contact/29602451/",
      "contactid": "29602451",
      "dealid": "13912529816",
      "webhookurl": "https://webhook.site/53cd3d47-fa87-4698-bbe2-7dfcbfaaf8aa",
      "outcome": ""
    },
    "crm": "",
    "hookevent": "endcall",
    "businessid": "xxxxx",
    "webhookurl": "https://webhook.site/53cd3d47-fa87-4698-bbe2-7dfcbfaaf8aa",
    "webhookHeaders": "",
    "number": "+12223334444",
    "customernumber": "+12223334444",
    "businessnumber": "+14244553933"
  }
}