New Feature: Skip IVRs and Voicemails with AI Human Voice Detection

Overview

 

Scheduled Activity Webhook

The Scheduled Activity Webhook is triggered every time an activity is scheduled from a phone call. It returns all the information from the phone call, along with the scheduled activity information.
  
					{
  "data": {
    "subject": "",
    "description": "",
    "type": "Call",
    "typename": "Call",
    "duration": "00:30",
    "date": "31 Mar, 2024",
    "dateformat": "2024-03-31",
    "time": "2:40 pm",
    "timeformat": "14:40",
    "timezone": "America/Los_Angeles",
    "businessid": "21594",
    "userid": "194483",
    "externalid": "31ddf307-ddfb-4080-acbd-d3d9d99e1858",
    "callid": "344981317",
    "phone": "+12223334444",
    "email": "test@kixie.com",
    "fname": "test",
    "lname": "Frizelle",
    "contactid": "12252651",
    "dealid": "",
    "apiKey": "98e059052ba3780e4ed650888a80d237",
    "callDetails": {
      "callid": "31ddf307-ddfb-4080-acbd-d3d9d99e1858",
      "businessid": xxxxx,
      "calldate": "2024-03-28T21:39:43.000Z",
      "fromnumber": "+14246003057",
      "tonumber": "+12223334444",
      "duration": 11,
      "amount": 0.0018,
      "calltype": "outgoing",
      "callstatus": "answered",
      "recordingurl": "https://calls.kixie.com/31ddf307-ddfb-4080-acbd-d3d9d99e1858.mp3",
      "recordingsid": "",
      "disposition": "not disposed",
      "fname": "test",
      "lname": "Frizelle",
      "calleridName": "test Frizelle",
      "email": "test@kixie.com",
      "destinationName": "",
      "powerlistid": "",
      "HScalltype": "",
      "powerlistsessionid": "",
      "extensionDial": 0,
      "toExt": "",
      "fromExt": "",
      "answerDate": "2024-03-28T21:39:47.000Z",
      "callEndDate": "2024-03-28T21:39:54.000Z",
      "transcriptionXd": "",
      "transcriptionStatus": "",
      "transcriptionS3Key": "",
      "customerNumber": "+12223334444",
      "businessNumber": "+14246003057",
      "externalcrmid": "",
      "logCall": true,
      "initialcalltype": "user",
      "callerName": "+12223334444",
      "webhookurl": "https://webhook.site/a3df6e2d-f895-47da-a9e3-6242578baf0f",
      "outcome": ""
    },
    "crmlink": "https://app.hubspot.com/contacts/20564323/contact/12252651/",
    "crmContactid": "12252651",
    "hookevent": "scheduledactivity",
    "webhookurl": "https://webhook.site/a3df6e2d-f895-47da-a9e3-6242578baf0f",
    "webhookHeaders": ""
  }
}