New Feature: Skip IVRs and Voicemails with AI Human Voice Detection

Overview

SMS Webhook

The SMS Webhook is triggered every time a SMS is either sent or received. In your webhook settings on the Kixie dashboard, you can specify whether you want this webhook to work with incoming SMS, outgoing SMS, or all SMS. This will return all of the information from the SMS.

{
  "data": {
    "messageid": "eecbd3d4-539b-4746-aa03-bc4b74a4bdef",
    "from": "+14246003057",
    "to": "+12223334444",
    "customernumber": "+12223334444",
    "businessnumber": "+14246003057",
    "direction": "outgoing",
    "message": "testing sms webhook",
    "businessid": xxxxx,
    "contact": {
      "deal": {},
      "org": {},
      "contact": {
        "zip": "90401",
        "firstName": "Ryan",
        "lastName": "Frizelle",
        "phone": "(424) 600-3057",
        "city": "Santa Monica",
        "street": "406 Wilshire Blvd",
        "name": "Ryan Frizelle",
        "link": "https://app.hubspot.com/contacts/20564323/contact/12252651/",
        "state": "CA",
        "id": "12252651",
        "email": "test@kixie.com"
      }
    },
    "messageDate": "2024-03-28T17:48:59.000Z",
    "email": "test%40kixie.com",
    "webhookurl": "https://webhook.site/53cd3d47-fa87-4698-bbe2-bc4b74a4bdef",
    "webhookHeaders": null,
    "hookevent": "sms",
    "number": "+12223334444",
    "crmlink": "https://app.hubspot.com/contacts/20564323/contact/12252651/",
    "contactid": "12252651",
    "dealid": ""
  }
}