New Feature: Skip IVRs and Voicemails with AI Human Voice Detection

Overview

 

Activities Endpoint

We can schedule future activities with your custom CRM. To do this, create an endpoint that accepts the following JSON data:
  
					{
  "data": {
    "subject": "",
    "description": "",
    "type": "Call",
    "typename": "Call",
    "duration": "00:15",
    "date": "13 Mar, 2024",
    "dateformat": "2024-03-13",
    "time": "4:44 pm",
    "timeformat": "16:44",
    "timezone": "America/Los_Angeles",
    "businessid": "40970",
    "userid": "200099",
    "externalid": "a6fc47e8-68f9-4a79-bcc8-0d2d9a4cd17c",
    "callid": "339966612",
    "phone": "+11235551234",
    "email": "",
    "fname": "Name",
    "lname": "Unavailable",
    "contactid": "",
    "dealid": "",
    "apiKey": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
    "callDetails": "{\"callid\":339966612,\"businessphoneid\":0,\"businessid\":40970,\"calldate\":\"2024-03-13T23:39:46.000Z\",\"firstsix\":310746,\"fromnumber\":13072892045,\"tonumber\":13107466323,\"duration\":\"\",\"rate\":\"\",\"amount\":\"\",\"externalid\":\"a6fc47e8-68f9-4a79-bcc8-0d2d9a4cd17c\",\"conferenceName\":\"\",\"clientid\":1,\"calltype\":\"outgoing\",\"source\":\"MANUAL-DIAL\",\"createdate\":\"\",\"updatedate\":\"\",\"name\":\"\",\"enddate\":\"\",\"callstatus\":\"answered\",\"externalstatus\":\"\",\"recordingurl\":\"https://calls.kixie.com/a6fc47e8-68f9-4a79-bcc8-0d2d9a4cd17c.mp3\",\"recordingsid\":\"\",\"recordingduration\":0,\"originalCallDate\":\"\",\"ext\":\"\",\"externalparentid\":\"\",\"answeredbynumber\":0,\"callmadeby\":200099,\"webhookupdates\":0,\"webhookupdatesanswered\":0,\"callmadeto\":\"\",\"tonumber164\":\"+13107466323\",\"fromnumber164\":\"+13072892045\",\"callrecordingupdates\":0,\"isc2c\":0,\"disposition\":\"not disposed\",\"isPowerListSession\":0,\"fname\":\"chasen testing payload\",\"lname\":\"\",\"calleridName\":\"chasen testing payload\",\"email\":\"example@kixie.com\",\"initialdefault\":\"\",\"destinationName\":\"\",\"cadenceactionprocessid\":\"\",\"powerlistid\":\"\",\"HScalltype\":\"\",\"powerlistsessionid\":\"\",\"extensionDial\":0,\"toExt\":\"\",\"fromExt\":\"\",\"answerDate\":\"2024-03-13T23:39:49.000Z\",\"callEndDate\":\"\",\"transcriptionXd\":\"\",\"transcriptionStatus\":\"\",\"transcriptionS3Key\":\"\",\"customerNumber\":\"+13107466323\",\"businessNumber\":\"+13072892045\",\"externalcrmid\":\"\"}",
    "crmlink": "",
    "crmContactid": "",
    "hookevent": "customCRMactivity",
    "webhookurl": "https://webhook.site/22e23ab2-e829-4869-85ae-ff186234eef7",
    "webhookHeaders": ""
  }
}