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The AI That Turns Calls & SMS into Revenue Signals
Sales and operations teams run on conversations — but most call and text data sits dormant in logs and spreadsheets. Kixie AI Insights makes communications a first-class source of truth by delivering real answers (not raw data) that leaders and managers can act on immediately. Kixie AI provides live dashboards, automated reports, and AI-assisted trend detection so teams move from "what happened" to "what to do next" in seconds.
What Kixie AI Insights delivers
1) Pre-built dashboards & reports — role-ready, operational
Out of the box you get three action-ready dashboards designed to remove reporting friction and give teams immediate visibility:
- Call History Dashboard — total calls, missed vs answered ratios, response times, talk-time trends, and rep performance at a glance.
- SMS History Dashboard — message delivery, engagement, inbound/outbound patterns, and template/timing performance.
- Connection Summary — true connection rates, timing patterns, and team-level reliability metrics to optimize scheduling and speed-to-lead.
These dashboards are live inside Kixie and built to be operational from day one — no long setup cycles, no manual ETL — so teams can start diagnosing performance and coaching reps immediately.
2) Kai — conversational analytics for communications
Kai is a natural-language AI assistant that understands Kixie's data model. Ask Kai plain-English questions like "Which reps improved connection rate this week?" or "Which SMS templates drive the most replies on Tuesdays?" — and Kai runs the queries, builds visuals, and returns concise, prescriptive insights in seconds. No SQL, no pivot tables, no waiting for analysts.
3) Custom report builder — test any hypothesis
The report builder (assisted by Kai) removes the technical gatekeeper. Want to test whether message length affects reply velocity for a vertical, or which call cadence yields the highest meeting rate? Build the report in natural language or via the UI, run it against any field — calls, texts, dispositions, talk/listen ratios, outcomes — and get visual, shareable results you can act on.
Every chart can include an "AI Insight Box" that translates analytics into recommended actions for reps and managers (for example: coach faster, call now, or text this template). This "data → decision" design is central to the Kixie AI experience.
Use cases — immediate ROI
RevOps
Validate cadences and channel mixes across segments, reduce time-to-insight, and remove spreadsheet-driven debates.
Sales leaders
Scale the behaviors of top-quartile reps by understanding exactly what they do differently.
Managers & Enablement
Get coaching prompts tied to measurable signals (talk/listen ratio, follow-up speed, template performance).
Executives
Receive automated weekly AI summaries that surface trends and bottlenecks without manual reporting.
Kixie AI Insights also supports automated alerts and scheduled reports (email or Slack) so stakeholders receive the right signals without opening a dashboard.
See it first @ Kixie Clinic(s)
Join a short, focused preview where product experts demo the dashboards, show Kai answering live questions, and walk through the custom report builder. The Clinics are the fastest way to understand how Kixie AI Insights will change day-to-day operations for sales, enablement, and RevOps teams.
Wednesday, October 30, 2025
Seats are limited. Register now and secure early-access priority.
TL;DR
- Kixie AI Insights turns calls and SMS into real, revenue-driving intelligence — fast.
- Three role-ready dashboards plus Kai's conversational analytics get teams from data to decision in seconds.
- The custom report builder lets you test any hypothesis across all communications data and convert insights into action.
- Join a Kixie Clinic on October 30 for an exclusive first look and early-access priority.
For product details, see internal product brief. Kai is part of Kixie AI Insights — live dashboards, automated reports, and a conversational analytics assistant built for call and SMS data.
